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Return and Special order Policy

Special order policy

All special orders require a 50% deposit to be paid before the order is placed. Any return on a special order is subject to a a minimum 10% restocking fee. 

Return Policy

Baby carriers can be returned in like new condition up to 14 days after purchase. The carrier must include box, tags and manuals. The safety tag cannot have been removed or altered in any way. Any carriers that are used, exposed to pet hair, smoke or stained cannot be returned.

Sleep sacks can be returned in unused condition up to 14 days after purchase. Must be in original packaging and have all tags attached. Used sleep items are not eligible for return.

Health products are all final sale. 

Toys can be returned in unused contain up to 14 days after purchase. Toys that have been opened or used are not eligible for return. 

All returns are subject to inspection and approval by Raising a Little. Returns will be processed within 5 business days after they are received. Return shipping is the responsibility of the purchaser. If you return part of an order that qualified for free shipping and the total is no longer over the free shipping amount the return will include restocking fee equal to the shipping amount. 

Questions about returns can be sent to lindsay@raisingalittle.ca